I started in the medical business straight out of high school as a file clerk for four small town doctors. I was promoted to insurance clerk the next few years but really wanting to be a nurse at the same time. Those four doctors paved my way to nursing school and when I was finished, I came back to work in the hospital where it all started. With the next few years came PPO’s HMOS ICD-9 CPT coding, the medical practice was changing not only was it hard for the small town drs to keep up, the patients were at a loss as well. It all came to a head when my mother passed. I remember she never seemed to worry about getting better or if she would wake up the next day. All she could think about was the bills, the costs and would insurance pay for her procedures or medication. My mother was only 55 years old when she passed. It was a wake up call for me.

I knew as long as I was a nurse and provided the best care possible my patients would continue to worry about how they would pay the bills and either not get the treatment because of cost or continue to worry and not get better. I wanted to be the person that got the providers paid for their work, while taking the worry away from the patient by coming alongside them, working  just as hard for them as their doctor would. All of this so that patients could concentrate on getting better doctors to take care of their patients. I wanted to be the one to help relieve them of that burden. That was why HPC was born.