Effective Date: April 1, 2026
Healthcare Partners Consulting and Billing, LLC ("HPC," "we," "our," or "us") is committed to protecting the privacy and confidentiality of information collected from healthcare providers, practice owners, and other professionals who interact with our website and services. This Privacy Policy describes how we collect, use, store, and protect information submitted through our website at hpcbilling.com, our intake forms, and any related communications.
By submitting information through our website or intake forms, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect professional and business information from healthcare providers and practice owners who inquire about our services. This may include:
First and last name, practice or business name, email address, phone number, practice state and location, medical specialty, current electronic health record or practice management system, current billing company or vendor information, revenue cycle and billing challenges, and how you heard about HPC.
We do not collect, process, or store any patient health information, Protected Health Information (PHI), or personally identifiable patient data through our website or intake forms.
2. How We Use Your Information
The information you provide is used solely to evaluate your practice needs and determine whether HPC services are a fit, to schedule and conduct discovery calls or consultations, to prepare proposals and onboarding materials, to communicate with you regarding your inquiry, and to improve our intake and client onboarding processes.
We do not use your information for unsolicited marketing to third parties and we do not sell your information under any circumstances.
3. How We Store and Protect Your Information
Information submitted through our intake forms and website is stored securely within our customer relationship management platform. We take reasonable technical and administrative measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Access to your information is limited to authorized HPC team members only.
4. Information Sharing
We do not sell, rent, trade, or share your personal or business information with third parties for marketing or commercial purposes. We may share your information only when required by law or with service providers who assist in operating our business systems and who are bound by confidentiality obligations.
5. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to improve user experience and analyze website traffic. You may disable cookies through your browser settings. We do not use cookies to collect personally identifiable information without your knowledge.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies directly.
7. Data Retention
We retain the information you submit for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations. To request removal of your information, please contact us directly.
8. Your Rights
You have the right to request access to, correction of, or deletion of the information we hold about you, and to opt out of future communications from HPC at any time. To exercise these rights contact us at the information below.
9. Children's Privacy
Our services are directed to healthcare professionals and business owners. We do not knowingly collect information from individuals under the age of 18.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.
11. Contact Us
Healthcare Partners Consulting and Billing, LLC Website: hpcbilling.com Email: [email protected] Phone: 888-527-4992
Your Revenue. Our Responsibility.