Welcome to our FAQs!

Here is a list of our most frequently asked questions. Don't see the question you are looking for?  
click here!
Medical Billing / Revenue Cycle Management
 

Navigating payer and regulatory requirements is a daunting task. The infrastructure needed to improve your quality and reduce errors can be costly and often becomes prohibitive for an individual practice.

By outsourcing your medical billing services to Healthcare  Partners (HPC) you can:
  • Improve collections while accelerating cash flow
  • Reduce your administrative costs
  • Achieve efficiencies not attainable by billing in-house
  • Confidently address compliance

You gain the benefit of our revenue cycle specialists, our proven processes and a technology infrastructure that promotes accuracy and efficiency. Our cost-effective service can help you increase your performance while reducing expenses.

HPC is committed to track every submission and work every claim through to resolution. Our team of revenue cycle specialists, patient care representatives, specialty coders and call center representatives are supported by advanced technology that supports their workflow and the complex rules surrounding reimbursement. HPC best practices ensure that compliance is integrated into our operations. We supplement these policies and procedures with internal and external audits. Our comprehensive reporting helps you keep your finger on the pulse of your business and provides insight into your practice.

 

Our Medical Billing Services Model includes these capabilities:
  • Data Scrubbing and Payer-specific Rules processing and Demographic Verification
  • Specialty-Specific Medical Coding Services (Diagnosis and Procedure)
  • Eligibility Verification
  • Third Party Billing
  • Payment Posting and Electronic Remittance Handling
  • Accounts Receivable Management
  • Physician Credentialing
  • Contract Variance Reporting
  • Business Intelligence – Standard and Ad hoc management reports with drill-down capability
  • Web Portal for Report Generation and Viewing
  • Call Center for Patient Inquiry and Follow up

 

Our comprehensive medical billing services help you reduce your fixed expenses, while gaining access to our staff of revenue cycle specialists whose sole focus is optimizing your revenue. Using advanced technology, that queues the work, applies edits to catch errors early in the process, and keeps cycle time to a minimum, we provide a process that is proven to provide optimal, prompt reimbursement.

With HPC, you’ll partner with a medical billing company whose  focus is to help you realize the revenue you’ve earned. You can focus on providing quality patient care.

  • Reconciliation of all charges received against your service log to ensure all services rendered have been submitted for payment
  • A comprehensive process that facilitates accurate, timely claims submission.
  • Review and tracking of payments received from payers for accuracy and appropriateness.
  • Identification of opportunities to improve practice efficiency.
  • Proactive processes and knowledge workers that help you stay compliant with regulatory mandates
  • Transparency into business operations through comprehensive reporting and real time access to billing software programs
  • Patient-friendly billing, and call center.
  • An organization that is knowledgeable about all aspects of the revenue cycle and is passionate about customer service.

With HPC, you’ll partner with a medical billing company whose sole focus is to help you realize the revenue you’ve earned. You can focus on providing quality patient care.

Pricing Information
Why we don’t publish pricing for our Billing Services

Simply put, every practice is unique, and insurance billing can be complicated.  To provide the best value possible, we tailor our service offering and pricing to each of our clients in order to ensure they are only paying for the services they need.  Not to worry!  Our qualified account representatives can provide a customized quote, usually the same day.  We’ll work around your needs and availability, so there’s no reason to wait.  Call today!

ABOUT HPC BILLING

Our number one goal is to get you the reimbursement you are entitled to in a timely manner. Our staff has the needed experience to take your practice to the next level.

Call us today for a detailed quote or click here for pricing information.

Recent Posts
Words from our clients:

Thank you and your staff again this month for all of your services. It's always a big relief to have such a dependable and pleasant group to turn to for advice and expertise.

Tom W, MSW, LCSW
North Carolina

I was ready to close my doors and deep in debt. Davia turned my practice around within four months and collected over a years worth of claims. I am now in the black! Hiring more therapists, and expanding offices thanks to HPC!

Psychology Practice
New York, NY

HPC got us back on track! Appliance claims are paid within 30 days. No denials, help with authorizations. HPC is always there to help and answer questions. They know what they are doing! Thank goodness we found them!

Dr. WG
Albuquerque , NM

HPC Delivers! If you dont have HPC on your side your ARE losing revenue!

Dr. L
Warren, OH
FIND US AT
  • 870 Greenbrier CIrcle, Ste 603, Chesapeake, VA 23320
  • Tel: 252-231-2668
    Fax: 252-377-4231
  • info@hpcbilling.com