Davia Ward, CMRS, CBCO, CMCS
CEO & Founder
Davia founded HPC with a nursing background and a conviction that providers should be paid fairly and patients shouldn't shoulder financial stress. 39 years later, that's still the brief.
Careers
Work with us
At HPC, our team is our greatest asset. We support medical and behavioral-health providers nationwide across the U.S. so they can focus on patients — and we're always looking for people who want to do that work with us.
Our team
Meet the team
The people you'll work with every day — specialists, managers, and leaders who've built HPC over 39 years.
Jessica Canard
VP of Operations
A decade of billing and consulting experience. Coaching-style leader, direct communicator, and the person who turns complex payer rules into clear next steps for clients.
Pepper Jones
Chief People Officer
Seven years in HR leadership. Focuses on people-first strategy so employees and leadership both feel supported — a big reason HPC retains specialists long-term.
Angela Villard
Intake Specialist / Manager
Intake specialist focused on behavioral health. Compassionate and calm in every first contact — patients feel heard as they begin their care journey.
Danielle Sounder
Credentialing and Contracting Manager
Seven years in mental-health credentialing and contracting. Dependable, accurate, and the person who keeps providers payer-ready and contracts on track.
Jazmine Robinson
A/R Manager
Leads accounts receivable with attention to detail and a collaborative style. Streamlines billing workflows and resolves complex claims at scale.
Our mission
We support medical and behavioral-health providers with reliable administrative help, revenue cycle management, medical billing, and BPO services — so they can focus on patient care without being buried in operations.
About working at HPC
What is an essential factor for employee empowerment?
Clear communication and access to necessary tools are essential for employee empowerment. At HPC, we prioritize training and support to help employees excel in their roles, creating a positive workplace culture.
What is empowerment in the workplace?
Empowerment in the workplace means giving employees the resources, authority, and confidence to make decisions and take action in their roles. At HPC, we believe in empowering our team to provide the best possible service to our clients.
How does HPC support employee empowerment?
We foster a culture of growth and development through continuous training and open communication, ensuring every employee feels confident and valued. If you're interested in joining our team, see our open roles below.
Why is an empowered team important for medical billing services?
Empowered employees can handle complex billing tasks with confidence and accuracy, ensuring faster claim resolution and improved revenue for healthcare providers. At HPC, our empowered team is the backbone of our exceptional service.
Our core values
Seven commitments we hold ourselves to, and what we look for in everyone who joins.
Privacy & Confidentiality
Strictly following HIPAA and maintaining top-tier data security in everything we touch.
Empathy & Compassion
Healthcare is personal. Every patient and provider interaction gets the same care we'd want ourselves.
Accuracy & Attention to Detail
Precision matters — in medical billing, details are everything.
Reliability, Accountability & Consistency
We do what we say we'll do, on the cadence we promised. Predictable is a feature.
Continuous Improvement & Innovation
Payers change, rules change, tools change. We stay ahead of the shifts so our clients don't have to.
Transparency & Integrity
Honest communication. Clients are never left guessing, and teammates always know where they stand.
Collaboration & Partnership
We work side-by-side with providers, payers, and each other — toward goals we share.
Who we're looking for
HPC is looking for talented people who are passionate about making a difference in healthcare. If you're detail-oriented, committed to excellence, and eager to contribute to a genuinely collaborative environment, we'd love to meet you.
Careers
Open positions
Current roles. Click through to apply — each role has its own application form.
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Medical Billing Full Time Global
Medical Billing Specialist
Own daily claims submission, coding accuracy, and payer-specific follow-through for a named roster of practices.
Apply now Opens application form -
Accounts Receivable Full Time Global
A/R Specialist
Work aged claims, chase denials, and recover revenue with disciplined payer follow-up.
Apply now Opens application form -
Intake Full Time Global
Intake Specialist
Verify benefits and prepare patient encounters so claims start clean, every time.
Apply now Opens application form -
Admin Full Time Global
Virtual Assistant to CEO
Partner directly with the CEO on calendar, correspondence, and cross-team coordination. Submit your résumé by email.
Don't see the right role?
Send a résumé to [email protected] — we review every application and keep strong candidates in mind as new roles open.