Welcome to our FAQs!

Here is a list of our most frequently asked questions. Don't see the question you are looking for?  
click here!
Who’s Answering your phone? How many potential new patients do you miss out on?

The Right Virtual Receptionist or Answering Service

With the competition rising in the medical and behavioral health fields, it's vital to keep your patients happy with great customer service. Healthcare Partners helps you with this task in many different ways. Our professional team of expert virtual receptionists provide the best in customer service.

What Makes Us Different From the Rest?

Unlike many other virtual receptionists, our team is strategically located in the United States.. With a full staff of North American receptionists, you never have to worry about your clients struggling to get the help they need. We are one of the few 100% North American virtual receptionist and answering service providers.

Our team of professional receptionists/ medical biller’s  have over 14 years of experience in the medical field.. At Healthcare Partners, we provide the best possible support and service for each of your patients.

How does it Work?

When you decide to hire our team, we assign you a telephone number. All of your calls will come through that number and can be directed per your specific instructions. If you want specific types of calls forwarded to a specific department or sent to voicemail, we handle it all for you.

At Healthcare Partners we provide you with a solution to your patient’s service needs.  Our front office support solution provides you with a cost-effective way to remain competitive in today’s marketplace.

Who do we Work With?

Our professional team of virtual receptionists works with all types of companies including behavioral health office, medical offices, dental companies, intensive outpatient programs, residential treatment facilities and many other professional companies. We can handle both large and small call volume for companies ranging from large corporations to small businesses.

Hire the Best and Watch Your Business Grow

With 100% dedicated North American receptionists, you receive the best possible virtual receptionist service on the planet. We are far more than just an answering service. Our knowledgeable staff will make sure all of your customers are treated with respect and receive both friendly and prompt service.

Not only will we provide the best possible customer service, but our team will also help your business get to the next level. Imagine a calendar full of new client appointments, customers raving about your service, and a front office solution that saves you both time and money. If you’re ready to see your business grow, hire Healthcare Partners today.

ABOUT HPC BILLING

Our number one goal is to get you the reimbursement you are entitled to in a timely manner. Our staff has the needed experience to take your practice to the next level.

Call us today for a detailed quote or click here for pricing information.

Words from our clients:

Thank you and your staff again this month for all of your services. It's always a big relief to have such a dependable and pleasant group to turn to for advice and expertise.

Tom W, MSW, LCSW
North Carolina

I was ready to close my doors and deep in debt. Davia turned my practice around within four months and collected over a years worth of claims. I am now in the black! Hiring more therapists, and expanding offices thanks to HPC!

Psychology Practice
New York, NY

HPC got us back on track! Appliance claims are paid within 30 days. No denials, help with authorizations. HPC is always there to help and answer questions. They know what they are doing! Thank goodness we found them!

Dr. WG
Albuquerque , NM

HPC Delivers! If you dont have HPC on your side your ARE losing revenue!

Heather Steele, MS, LCAS, LCMHC
North Carolina
Davia at Healthcare Partners was able to help me out when no one else could! She was very prompt with getting back to me and answering all of my questions. I feel more informed than ever about billing with my practice. She was a straight shooter and truly cared about myself and my practice over trying to sell me anything I didn't need. I look forward to referring to them in the future!

Dr. L
Warren, OH
FIND US AT
  • 870 Greenbrier CIrcle, Ste 603, Chesapeake, VA 23320
  • Tel: 252-231-2668
    Fax: 252-377-4231
  • info@hpcbilling.com