FAQs about Medical Billing and Coding Services

The most common denials in medical billing include missing information, incorrect coding, and eligibility issues. At HPC, we specialize in claim denial management to help resolve these issues efficiently.

A clearinghouse acts as a middleman between healthcare providers and insurance companies, ensuring that claims are formatted correctly and contain all necessary information. This helps avoid common denials in medical billing. HPC works with top clearinghouses to streamline claims submission.

There are two main types of medical billing: professional billing (for services rendered by individual healthcare providers) and institutional billing (for hospital services). HPC handles both types, ensuring accurate and timely submissions for your practice.

Office administration involves managing the operations of a medical practice, including scheduling, patient records, and finances. Our office administration services help practices run efficiently and comply with healthcare regulations.

Claim denial management involves identifying the reasons for denied claims, correcting errors, and resubmitting claims to ensure proper reimbursement. HPC offers expert denial management services to minimize revenue loss.

The claims submission process involves submitting medical claims to insurance companies for reimbursement. It includes verifying patient information, coding the treatment, and following up on payments. HPC ensures that this process is seamless and efficient.

Insurance submission involves sending a claim to the insurance company after a patient receives care. Accurate coding and proper documentation are crucial for quick payment. HPC specializes in handling insurance submissions to ensure timely claim reimbursement.

Common denials include incorrect patient information, coding errors, and lack of eligibility verification. At HPC, we offer proactive solutions to minimize denials and maximize claim reimbursement.

A virtual scheduling assistant helps manage appointments and patient scheduling remotely, ensuring your practice operates smoothly. This service is part of HPC's administrative support, freeing up time for your team to focus on patient care.

Virtual assistant administrative services handle the behind-the-scenes work for medical offices, such as scheduling, data entry, and communication with patients. HPC offers these services to ensure your practice runs efficiently.

HPC offers tailored medical billing and coding services, along with administrative and consulting solutions, to help your practice run smoothly. From claim submission to denial management, we ensure that nothing falls through the cracks.

HPC is a specialty firm built around mental and behavioral health and small-to-mid private practices — not a high-volume claims factory chasing every vertical. Three things set us apart:

• Specialty focus. We work day-in, day-out with TherapyNotes, SimplePractice, Valant, AdvancedMD, and IntakeQ. We know the payer rules, modifier nuances, and documentation requirements specific to behavioral health.
• Direct access to your billing team. You speak with named billers, an A/R manager, and an intake specialist — not a ticketing queue. Founder Davia Ward built the company from the desk up over 30+ years, and that practitioner-first culture is non-negotiable.
• Compliance-first, not lowest-price. We will not submit a claim we cannot defend. We coach front-end workflows and documentation so denials drop at the source — most clients see 20–30% denial reduction and 15–25% faster reimbursement within 30–90 days.

Pricing is transparent and percentage-based with no hidden fees. See our plans and add-ons or learn more about the team.