Revenue Protection Partner for Growing Practices
For group practices scaling past the point one biller can hold.
When a practice grows, the revenue leaks grow with it. HPC finds where the money is slipping and closes it before a claim ever goes out. Protecting revenue for medical and behavioral health practices since 1987.
The leak you cannot see is the one that scales.
A solo provider feels it fast. The deposit comes up short and she starts checking the billing herself every Friday night. A group owner never gets that clean signal. The practice is bigger, the money still moves, and the shortfall spreads quietly across every location while the reports still look fine. By the time it reaches the bank balance, it has been happening for months.
We do not push claims out and hope. Every claim is the financial record of care that happened, a person who sat in a room and trusted that someone on the other side would treat it like it mattered. We read what comes back, we dig when it is wrong, and we protect what happened in that room.
Submitting claims is the floor, not the ceiling.
Any billing company can push a claim through a clearinghouse. That is the lowest level of value in the revenue cycle, and it is where most vendors stop. The money you are losing sits above it.
The eligibility nobody ran
A denial that traces straight back to a verification step that got skipped at intake. Caught upstream, it never becomes a denial at all.
The documentation gap
A note pattern that quietly downcodes every session you bill. You feel it in the deposit, not the denial report.
The payer rule change
A payer adjusts its rules in March and starts paying you less. Your clean claim rate still looks fine while your cash flow slips.
A 95 percent clean claim rate can still hide a failing revenue cycle.
Four numbers tell the truth. If your billing partner cannot produce them, you have a claim submitter, not a revenue partner.
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Cash flow. What is actually landing in the practice, week over week.
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Reimbursement. Whether you are paid the full contracted rate, not a quiet fraction of it.
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AR control. How much revenue is aging, and how fast it is moving.
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Denial root cause. Why each denial happened, and whether it will repeat.
Three ways we protect your revenue.
Engagements scale to the size of the problem, not the size of the practice. Start where the risk is.
Strategic
Fractional CRO
Executive oversight of your entire revenue cycle. We own the numbers, the payer strategy, and the financial direction.
Learn moreFront end
Intake, Reception, and Scheduling
Claims are decided before the visit happens. We verify eligibility and benefits up front, so the front desk stops creating denials.
Learn moreOperational
Managed Billing
Full revenue cycle management, charge capture through AR follow up, with denial prevention built into every step.
Learn moreThe foundation under all three
Credentialing
Enrolled, in network, on time, and kept there. Credentialing gaps are one of the quietest ways a practice loses cash.
Who We Serve
Built for the practice that outgrew one biller.
Denial root cause, payer behavior, documentation gaps, and credentialing are not specialty problems. They are revenue cycle problems, and they get harder to see the larger you grow. Behavioral and mental health is where our pattern recognition runs deepest, and the same frameworks protect revenue in any specialty we take on.
- Group practices scaling across multiple locations
- Medical, primary care, psychiatry, and specialty groups
- Behavioral and mental health, our deepest specialty
- Solo providers who want to start right, before the leaks begin
Built by someone who has been on both sides of the chart.
HPC was founded by Davia Ward, who spent nearly twelve years in clinical nursing before returning to the revenue cycle work where her career began in 1987. That clinical judgment does not live in one person's head. It is written into the documented process and systems the HPC team runs every day, so your practice gets the same clinical read on a claim whether or not the founder is in the room.
Davia Ward, CMRS, CBCO, CMCS
Founder and CEO, Healthcare Partners Consulting & Billing
Testimonials
Proof from practices that scaled with us.
“A behavioral health group came to us with one clinician and no billing infrastructure. We built the revenue foundation before the first claim went out. They grew to roughly 40 providers and about $250,000 a month in collections, with patient AR held under $4,000. When they priced bringing billing in house, replacing our team of three meant 4 to 5 full time hires at $15,000 to $20,000 a month. They stayed.”
“A venture backed virtual practice had written off an estimated $500,000 to $750,000 in a single year before we arrived, not from audits, but from visits that were never billed correctly. Every problem traced back to intake. We rebuilt eligibility, credentialing alignment, and the claim workflow from the front door in. Monthly collections went from $50,000 to $326,000, and we recovered $87,000 of AR the company had already given up on.”
“A provider delivering behavioral health to hospital staff under health system contracts grew from $15,000 to $186,000 in monthly collections with HPC running the revenue cycle. Two separate attempts to move billing in house showed the owner exactly what that oversight was worth.”
Find out where your revenue is leaking.
Ten minutes shows you where money is slipping out of your practice, with the fixes ranked. The findings are yours to keep.
- About 10 minutes
- Six questions
- Fixes ranked for you
- Findings yours to keep
No sales call required to find out where you stand.
Get in touch
Email [email protected] or call 888 517 4992. Serving practices nationwide since 1987.