Denial Capture – We monitor denials daily and extract key data
Root Cause Analysis – We categorize denials by type and payer
Resolution Plan – Prioritize urgent denials and determine required documentation
Appeal Execution – File appeals with complete clinical support
Claim Follow-Up – Track resubmissions, monitor payment status
Process Optimization – Regular coaching based on reported trends
Recovered revenue from denied claims
Reduced denial rates through systematic prevention
Faster reimbursement cycles with timely appeal management
Streamlined operations with fewer medical billing interruptions
Data-driven improvement via denial trend reporting
In-depth analysis of denial reasons and payer responses
Prioritization of high-value or high-volume denials
Timely follow-up and appeal submissions (electronic and phone-based)
Correcting and resubmitting claims with updated documentation
Trending reports to identify recurring issues
Policy reviews and workflow coaching to prevent recurrence
Dedicated denial specialist assigned to your practice
Protect practice revenue: Every denied claim is lost opportunity—often recoverable
Reduce administrative load: We manage denial workflows so your team can focus on patient care
Improve medical billing accuracy: Analyze trends to correct root causes and update processes
Refine workflows: Coaching and training prevent avoidable denials going forward
A 30–50% reduction in recurring denial types
Increased collections by recovering previously denied claims
Faster claim turnaround due to improved denial workflows
Enhanced accuracy across medical billing and documentation
We manage all major types of claim denials, including:
Coding denials (e.g., missing modifiers, incorrect CPT/ICD codes)
Timely filing denials for claims submitted after payer deadlines
Prior authorization denials for services rendered without approval
Duplicate claim rejections
Eligibility denials due to inactive or invalid coverage
Medical necessity denials, especially common in behavioral health
Our team identifies the root cause, resolves the issue, and takes steps to prevent recurrence.
We typically begin the appeal process within 48 to 72 hours of identifying a denial, depending on the urgency and the documentation required. We prioritize high-dollar or time-sensitive claims first and ensure that all appeals meet payer-specific deadlines and submission guidelines.
Absolutely. Denial management isn’t just about fixing rejections—it’s about prevention. We track denial trends, provide feedback on coding and documentation, and collaborate with your team to correct workflow issues. Our goal is to reduce recurring denials and improve your overall clean claim rate.
Yes. You’ll receive monthly denial reports that include:
Denials by payer, code, and category
Appeal outcomes and recovery rates
Root cause analysis
Recommendations for workflow or documentation improvements
These insights help you make informed decisions and drive continuous revenue improvement.
We work as an extension of your in-house or outsourced billing team. Our denial specialists communicate regularly, request documentation as needed, and provide clear feedback when errors or patterns are found. We also coordinate with coding professionals to correct claim-level issues and avoid repeat denials. Seamless collaboration is key to our process.