Virtual Assistant Services
Administrative Support That Lets You Focus on Care
Our Virtual Assistant (VA) service provides dedicated administrative help tailored to behavioral and mental health practices. From scheduling and client coordination to documentation support, our VAs handle day-to-day tasks efficiently—so you can focus on delivering exceptional care without the overhead of hiring in-house staff.
How Our Works
We assess your practice needs and current workflows
You’re matched with a VA trained in behavioral health administration
The VA gains secure access to your systems under your supervision
Tasks are performed daily with full transparency and documentation
You get regular updates and can adjust VA duties as needed
What Our Virtual Assistants Do
Appointment scheduling and calendar management
Client intake processing, including demographic updates and insurance pre-checks
Email and phone support for clients and referral sources
Document handling, such as sending intake forms, consents, and reports
Insurance follow-up, including referral and authorization requests
Medical Billing support, including basic charge entry and client balance verification
Custom administrative tasks tailored to your practice needs
Why Choose Healthcare Partners
Experience in mental and behavioral health settings
Secure, HIPAA-compliant systems and access protocols
Skilled administrative staff trained in industry best practices
Flexible support options, from part-time help to full-time VA support
Dedicated oversight, so every client interaction reflects your standards
Benefits to Your Practice
Operational efficiency
less staff burnout and smoother client flow
Cost-effective support
full-time help without benefits or office space
Consistency and reliability
trained professionals who know your process
Scalability
ramp up or down as your scheduling needs change
Enhanced client experience
prompt responses and professional communication
Getting Started Is Easy
Initial consultation to assess your administrative needs
VA assignment based on your practice’s size and workflow
Onboarding and training tailored to your office processes
Ongoing coordination, with reporting and performance check-ins
Healthcare Partners Consulting & Medical Billing, LLC
Virtual assistant support that scales with your practice—so you can focus on healing, not handling.