What to expect

At HPC, our method isn’t guesswork; it’s a dependable, step-by-step system proven to take Medical billing and revenue operations fully off your plate. You stay in control. We do the work.

The Typical HPC Journey

Here’s exactly how our process unfolds, so you know what to expect from Day One:

STEP 1

Alignment & Onboarding Day

This is where it all begins, no guesswork, no missteps.

  • We bring your key leadership and clinical staff together for an onboarding session that lays out what we do, why it matters, and how your team fits into the plan.

  • We conduct a deep intake audit, covering providers, systems, payer relationships, and workflows.

  • You leave with a clear, custom 90-day Operational Game Plan and defined benchmarks for your revenue cycle's progress.

STEP 2

Your First 90 Days , Your Revenue Cycle, Fully Covered

This is where we get our hands dirty so you don’t have to:

  • Full-Service Execution, Every Day

    From eligibility checks and claims submission to payment posting, denial resolution, and credentialing, we handle it all.

  • Your Team of Specialists in Action

    Intake, Medical billing, A/R, denial, and credentialing specialists each run their lane with precision and accountability.

  • Weekly, Clear Reporting

    You’ll get concise revenue summaries, aging reports, and only the alerts you really need, no excess noise.

  • Fix Problems Fast, So You Stay Focused

    We tackle Medical billing hiccups, payer pushbacks, denial resubmissions, and credentialing delays, proactively and thoroughly.

STEP 3

Ongoing 90-Day Cycles

Every quarter, we regroup to keep momentum strong and results steady:

  • Quarterly Planning & Retrospective

    We review what’s working, what isn’t, and set priorities for the next 90 days alongside you.

  • Scorecard-Driven Adjustments

    We measure key metrics (e.g., claims accuracy, denial rates, credentialing status) and adjust workflows based on real data.

  • Layered Enhancements

    We gradually add more support, like expanded payer networks or additional provider Medical billing, as your practice grows.

  • Consistent Execution

    Our team stays in rhythm with proactive follow-ups, clean workflows, and continuous performance.

STEP 4

Ongoing Mastery & Scaled Support

This is where the long-term reliability pays off:

  • Over time, HPC becomes a permanent, trusted extension of your practice, handling Medical billing with consistency and accuracy.

  • You gain reliable cash flow, minimized Medical billing disruptions, and peace of mind for consistent revenue.

  • We maintain optimal operations and adapt as your practice expands or evolves.

What Our Clients Say

Hear from healthcare providers who have transformed their practices with our

support.

"I couldn’t be happier with the services! You all are prompt and knowledgeable, which is all I need! I have no concerns, and any questions I’ve had, I’ve been able to ask and you all answer. I’m beyond pleased!!"

★★★★★

"You all have been “above and beyond,” and absolutely a lifesaver! I wouldn’t change a thing! Thank you!!"

★★★★★

"I've been incredibly happy with HPC. The initial core team has been fantastic. Their hard work to remediate all of the outstanding billing challenges those first few months was nothing short of miraculous. Additionally, I've been so happy with the whole team's contributions. They have really been learning and helping out the practice quite diligently and I'm excited to continue working with them and HPC!"

★★★★★

"Things are going great. I am very pleased with your services. Everyone is very responsive and helpful. I appreciate everyone’s hard work."

★★★★★

"Having HPC on my team this past year has been instrumental in helping me run my business. I’ve personally learned a great deal about billing through coursework and by observing your team in action. That said, I can wholeheartedly say I have no interest in managing my billing on my own, ever! I'm incredibly grateful for the backend support your team provides. It has allowed me to focus on what I do best: clinical practice."

★★★★★

"I have been thrilled thus far with HPC’s billing services and am just so grateful to finally be getting our billing in much better shape. Your team has given me such peace of mind."

★★★★★

"I couldn’t be happier with the services! You all are prompt and knowledgeable, which is all I need! I have no concerns, and any questions I’ve had, I’ve been able to ask and you all answer. I’m beyond pleased!!"

★★★★★

"You all have been “above and beyond,” and absolutely a lifesaver! I wouldn’t change a thing! Thank you!!"

★★★★★

"I've been incredibly happy with HPC. The initial core team has been fantastic. Their hard work to remediate all of the outstanding billing challenges those first few months was nothing short of miraculous. Additionally, I've been so happy with the whole team's contributions. They have really been learning and helping out the practice quite diligently and I'm excited to continue working with them and HPC!"

★★★★★

"Things are going great. I am very pleased with your services. Everyone is very responsive and helpful. I appreciate everyone’s hard work."

★★★★★

"Having HPC on my team this past year has been instrumental in helping me run my business. I’ve personally learned a great deal about billing through coursework and by observing your team in action. That said, I can wholeheartedly say I have no interest in managing my billing on my own, ever! I'm incredibly grateful for the backend support your team provides. It has allowed me to focus on what I do best: clinical practice."

★★★★★

"I have been thrilled thus far with HPC’s billing services and am just so grateful to finally be getting our billing in much better shape. Your team has given me such peace of mind."

★★★★★

Why This Works

Every step is designed to give you:

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Freedom from Medical billing nonsense

so you can focus on what matters, patients, self-care, and family.

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Steady, predictable revenue and reduced disruptions

because your Medical billing runs clean and efficient.

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A system you own without running it

we manage, but you remain in charge.

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A trusted, action-focused partner

not a coach, not consultants. We do the work, so you don’t have to.

Ready to Reclaim Your Time?

If you're done juggling Medical billing chaos and want steady revenue handled by professionals, HPC is built for you. Let’s start with an Onboarding & Alignment Day, map your first 90 days, and get you back to what really matters.

Your trusted partner in healthcare administration and practice management. Empowering healthcare providers to focus on patient care.

Contact

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