Increased revenue capture – fewer denials, more accurate reimbursements
Improved cash flow – timely claim submission and AR reduction
Operational efficiency – your staff focuses on care instead of Medical billing
Enhanced transparency – monthly dashboards keep you informed
Compliance and accuracy – aligned documentation and coding to reduce risk
20–30% reduction in claim denials
15–25% faster reimbursement timelines
Significant decrease in days in AR
Improved patient satisfaction due to clear Medical billing processes
Insurance eligibility (VOB) verification prior to appointments
Intake support including consents, demographic capture, and credentials
Charge entry and claims submission with accuracy checks
Denial management and appeals to recover underpaid or denied claims
Payment posting and reconciliation
Patient Medical billing & follow-up including statements and payment plans
AR management for aging accounts and underpayments
Monthly performance reporting with KPI tracking and revenue insights
Intake & Verification – We verify coverage and confirm patient responsibility before service.
Claim Generation & Submission – Charges are submitted with supporting documentation, follow payer guidelines.
Payment Posting & Reconciliation – Payments are recorded, errors are identified and resolved.
Denial Resolution – Denials are tracked, analyzed, and appealed where justified.
Patient Balance Management – Statements are issued, and follow-up is coordinated.
Reporting & Optimization – Monthly analysis highlights trends and improvement opportunities.
Revenue Cycle Management (RCM) is the end-to-end process of tracking revenue from a patient’s first interaction with your practice through to final payment. It includes insurance verification, claims submission, payment posting, denial management, and patient medical billing. Effective RCM ensures faster payments, fewer write-offs, and better cash flow—critical for maintaining the financial health of your practice.
We bring over 37 years of experience and a deep understanding of payer behavior—especially in the behavioral and mental health space. Our proactive workflows reduce denials, streamline documentation, and flag issues before they impact reimbursement. We also provide transparent reporting, regular audits, and close coordination with your team to make sure no revenue falls through the cracks.
Yes. We work with a wide range of EHR and practice management platforms, including but not limited to TherapyNotes, SimplePractice, Valant, AdvancedMD, and IntakeQ. We adapt our workflows to your system and can help optimize how billing data is captured and transferred, so there’s no disruption to your practice.
Compliance is foundational to everything we do. Our RCM services are HIPAA-compliant, and we follow payer-specific and CMS billing guidelines to minimize audit risk and reduce claim rejections. All PHI is handled through secure, encrypted channels, and our staff receives regular training in regulatory and documentation standards.
While our core expertise is in mental health, behavioral health, and integrated care, our RCM framework supports a range of specialties—including primary care, psychiatry, pediatrics, and telehealth. Whether you're a solo provider or a multi-location group, we tailor our service to meet your operational and billing needs.
It starts with a conversation. We offer a free revenue cycle audit to evaluate your current processes and identify where you're losing revenue. From there, we provide a tailored proposal outlining services, timelines, and expectations. Once onboarded, you’ll be assigned a dedicated team to manage your billing and ensure smooth communication from day one.