Program Plans & Fees
Program Plans & Fees
At HPC, we keep things simple and transparent. Our pricing is designed to give you clarity, not confusion. You will see exactly how our plans are structured, the factors that influence cost, and what you can expect in return. Real numbers, clear deliverables, and a full breakdown of where your investment goes. No hidden fees. No surprises. Just straightforward pricing you can trust.
How Our Pricing Works
Our pricing is based on the level of support your business needs to overcome challenges and reach your goals. During the onboarding process, we'll recommend the plan that best matches your priorities, pace, and available resources.
Every plan begins with Alignment Day — a dedicated kickoff session designed to get everyone on the same page and establish a clear 90-day roadmap. This ensures we start with focus, structure, and measurable outcomes.
You also have the option to add services such as credentialing or receptionist services. These are scoped separately so you only pay for the additional support that directly aligns with your business needs.
Who This Is Not For
We believe in being upfront before you read another word. This service is not a fit if you're shopping for the cheapest billing company, want claims submitted without regard for compliance or payer rules, expect instant results without fixing front-end workflows, or want a vendor who works in isolation. HPC is built for practice owners who value structure, transparency, accountability, and doing things the right way.
First Month
Onboarding & Alignment
We begin every partnership with a dedicated onboarding process designed to set the foundation for how we will work together. This is our version of Alignment Day, and it ensures both sides start with clarity and confidence.
- Pre-onboarding kickoff call
- A team-wide session to walk through expectations, processes, and workflows
- A custom playbook outlining communication style, response times, reporting cadence, and escalation & resolution processes
- Initial review of your systems, priorities, and goals to ensure alignment
This process gives everyone a shared understanding of responsibilities and sets the tone for a successful, long-term partnership.
Pricing
Monthly Support Plans
Choose the level of support that matches where your practice is today. You can move between plans as you grow.
Essential
Solo providers who need core billing support with excellent service. Min. $500 if gross income ≤ $6,500.
- Benefits verification & eligibility
- Claims submission daily
- Posting insurance payments
- Claims appeals
- Customized end-of-month reporting
- Bi-weekly A/R reviews
- Patient collection assistance (notify provider of declines)
- Direct access to your billing team
Growth
We act as your business office, providing financial assistants to answer your questions.
- Everything in Essential, plus:
- Intake paperwork management
- Sending superbills for self-pay patients
- Monthly meetings with your account team
Premium
Group practices needing advanced billing and patient service integration.
- Everything in Growth, plus:
- Expanded patient interaction
- High-touch billing & account management
- Dedicated support for scaling providers and teams
- Virtual receptionist & scheduling
Which Plan is Right For You?
The Growth plan fits most providers — it covers the full billing engine plus the business-office support most practices need day to day.
The Premium plan is best if you're scaling, running a larger group, or want high-touch patient interaction and a virtual receptionist built in.
The Essential plan is a good fit for solo providers who want to keep some administrative tasks in-house while we run the billing cycle.
Your plan can evolve as your practice grows. If you're unsure which plan is right for you, talk with us. We'll guide you toward the best option based on your goals and stage of growth.
Add-ons
Add-On Services
Scoped separately so you only pay for what you need.
Setup & Account Management
- ERA (Electronic Remittance Advice) setup $65 per hour
- EFT (Electronic Funds Transfer) setup $100 per application
- Address changes $100 per application
- Bank changes $100 per application
- Insurance rate negotiation $65 per hour
- Additional meetings (at provider request) $65 per hour
Meetings & Credentialing
- Contracting & credentialing $330 per application
- Missing progress notes reports $65 per hour
- Payroll services $65 per hour
Practice Support
- Dedicated practice phone number $15 per month
- Dedicated practice email address $15 per month
- Consulting with CEO, Davia Ward $100 per hour
- Corrective work Custom quote
Corrective work: payments posted by HPC are chargeable regardless of payment date.
Frequently Asked Questions
Is there a contract or commitment length?
Can we switch plans later if we need more or less support?
What's the total cost over the course of a year?
What kind of ROI can we expect — and how long does it take to see results?
What contract options do you offer?
We offer two clear options so you can choose flexibility or savings. You may work with us month to month with a one-time setup and onboarding fee. Or, you may sign a one-year agreement and have the setup fee completely waived. Most established mental health practices choose this option because it lowers upfront costs and supports long-term billing stability.
- Month-to-month flexibility
- One-year agreement saves money
- No hidden penalties or surprise terms
What does the setup and onboarding fee cover?
The setup fee covers Alignment Day, systems review, workflow mapping, EHR and payer evaluation, reporting setup, and internal team coordination. This ensures your billing is built correctly from the start, not fixed later.
- Structured onboarding
- Clean systems from day one
- Fewer denials and delays long term
How does your pricing structure work?
Our medical billing pricing is based on a percentage of collected revenue or a flat monthly minimum, depending on practice size and service level. We align our success with yours. When your practice gets paid accurately and on time, we succeed too.
- Performance-aligned pricing
- No incentive to rush or cut corners
- Designed for therapy and mental health practices
Is there a minimum monthly fee?
Yes. Practices with lower monthly collections are subject to a minimum fee. This ensures consistent staffing, oversight, and service quality across all accounts.
- Dedicated support
- Stable staffing model
- Reliable turnaround times
Are there any hidden fees?
No. Transparency is non-negotiable for us. If a service is not included in your plan, it is clearly outlined and quoted before any work begins.
- Clear pricing
- No surprise invoices
- Written scope of work
Can we change plans later?
Yes. Practices evolve. We review accounts regularly and will recommend plan changes when volume, payer mix, or growth requires it.
- Scales with your practice
- Adjusted intentionally
- No guesswork
Is eligibility and benefits verification included?
Core eligibility and benefits verification is included in most plans. Enhanced or high-volume verification services are available as add-ons for larger practices.
- Reduced denials
- Cleaner patient balances
- Front-end accuracy matters
Is credentialing included?
Credentialing and payer enrollment are offered as add-on services with clear per-application pricing. We guide you on what is required and what is unnecessary.
- Honest recommendations
- No upselling
- Payer-specific expertise
What if our billing needs cleanup or corrective work?
Corrective billing and historical cleanup are quoted separately based on scope. We review the issues, explain the risk, and get approval before proceeding.
- No blind fixes
- Compliance first
- Controlled, organized cleanup
How long before we see results?
Most practices see improved cash flow, reduced denials, and clearer reporting within 30 to 90 days. Revenue cycle management is cumulative — when done correctly, results compound over time.
- Short-term wins
- Long-term stability
- Sustainable revenue growth
What makes Healthcare Partners Consulting & Billing different?
We are a specialty firm, not a high-volume claims factory. Three concrete differences shape every engagement:
- Behavioral and mental health specialty. Daily fluency with TherapyNotes, SimplePractice, Valant, AdvancedMD, and IntakeQ — including the payer rules, modifier nuances, and documentation standards behavioral providers actually deal with.
- Named, accessible team. Every client gets direct access to a billing manager, A/R manager, and intake specialist. Founder Davia Ward built the firm from clerk to CEO over 30+ years, and that practitioner-first model is preserved by design — no ticket queues, no offshore handoffs.
- Compliance-first economics. We refuse claims we cannot defend, and we coach the front-end workflows that drive denials in the first place. Result: typical 20–30% denial reduction and 15–25% faster reimbursement within 30–90 days, with transparent percentage-based pricing and no hidden fees.
Who This Is Not For
We believe in being upfront. This service is not a good fit if you are looking for the cheapest billing company available. It is not a fit if you want to submit claims without regard for compliance, payer rules, or long-term risk. It is not a fit if you expect instant results without fixing front-end workflows, documentation, or payer issues. And it is not a fit if you want a vendor who works in isolation without collaboration or communication. This is for practice owners who value structure, transparency, accountability, and doing things the right way.
Ready to take control?
If you're ready to control your growth, stop relying on agencies, and become the most trusted billing partner for your practice, let's talk.