AI Journal Features Davia Ward on the Mental Health Billing Crisis
AI Journal Features Davia Ward on the Mental Health Billing Crisis
Atlanta, GA – September 10, 2025 The AI Journal has published a new article by Davia Ward,
CEO & Founder of Healthcare Partners Consulting & Billing, LLC, titled “The Mental Health
Billing Crisis: Why Cookie-Cutter AI Solutions Are Making Things Worse.”
In the piece, Ward highlights a growing problem: while AI is racing into healthcare, many
off-the-shelf tools are failing mental health providers by ignoring critical payer rules, state
regulations, and licensing nuances. These oversights lead to denied claims, delayed
reimbursements, and added administrative strain—hurting the very providers patients rely on.
“Billing is already one of the toughest parts of running a practice. When AI shortcuts don’t
respect the details, it makes things worse instead of better,” Ward said. “The solution isn’t less
human input, but smarter collaboration between people and technology.”
Key Takeaways:
● Denied claims caused by AI blind spots cost providers thousands in lost revenue.
● Cookie-cutter tech ignores payer-specific and regional rules.
● Smaller practices are especially vulnerable to financial setbacks from denied claims.
Ward calls for developers, policymakers, and healthcare leaders to build solutions that account
for nuance, protect providers, and preserve access to patient care.
Read the full article here: 👉 https://aijourn.com/the-mental-health-billing-crisis-why-cookiecutter-ai-solutions-are-making-thin gs-worse/
Davia Ward
CEO & Founder, Healthcare Partners Consulting & Billing, LLC
